EXPLORE MEDELLÍN SAFELY

OUR SERVICES

DAILY ASSISTANCE SERVICE

CITY COMPANION SERVICE

NIGHTLIFE ACCOMPMANIMENT

DATE NIGHT SAFETY SERVICE

Bilingual support for life’s practical needs and essential errands. Our guides can accompany you to medical appointments, immigration offices, utility services, banks, and more — making everyday tasks in Medellín simple and stress-free.

Sometimes you don’t need a tour — just good company. Whether it’s a walk through El Centro, a visit to a viewpoint, or exploring a new part of the city, our guides make the experience easier, safer, and more enjoyable.

Enjoy Medellín’s nightlife with a trusted guide who knows the best spots, keeps the evening fun and hassle-free, and ensures your comfort and safety so you can fully relax and have a great time.

Enjoy your date night knowing your guide is looking out for you — whether you’re meeting someone at a restaurant or bar, or inviting a guest to your home.

Start your trip stress-free with a friendly face waiting to greet you, assist with bags, and get you settled in smoothly.

AIRPORT PICKUP & WELCOME

TOURS & EXPERIENCES

Discover Medellín’s highlights and beyond — from Comuna 13 to Guatapé and the coffee region — with guided experiences that make every trip personal, seamless, and unforgettable,

HOW IT WORKS

WHY TRAVELLERS CHOOSE

BILINGUAL SUPPORT

TRAINED & EXPERIENCED PROFESSIONALS

Our guides are fluent in both English and Spanish, ensuring smooth communication and stress-free assistance throughout your stay

AZ MEDELLÍN

HIGH-INTEGRITY PERSONAL SUPPORT

You’ll be guided by dependable, trustworthy professionals committed to your safety, comfort, and peace of mind.

Our staff are professionally trained and come with years of real-world experience in security, tourism, & client care—ensuring expert, reliable support throughout your visit.

WHAT PEOPLE SAY

ABOUT US

How far in advance should I book?

You can book anytime — even same day. We’re designed for on-demand assistance, and our team usually responds within minutes. For full-day experiences or custom tours, we recommend booking at least 24 hours in advance to secure your preferred guide.

Can I choose my guide?

Yes! You can view our team of guides and select who you’d like to accompany you when booking. If your chosen guide isn’t available, we’ll offer another trusted guide with a similar profile

Are your guides bilingual?

Yes — all our guides are fluent in English and Spanish, and experienced at helping travellers navigate Medellín comfortably and confidently.

Do you offer female guides?

Absolutely. You can choose between male or female guides depending on your comfort level and the type of experience you prefer.

Are your guides trained in security or safety procedures?

Our Security Guides receive specialized training in safety awareness, risk assessment, and protective procedures. While Personal Guides aren’t security-trained, they’re experienced locals who know how to navigate the city safely and keep you comfortable and supported throughout your experience.

Can you customize a service or experience?

Absolutely. We can tailor any service to your needs — whether you want a mix of city exploration and local experiences, or something more exclusive like private events, VIP nightlife, or luxury gatherings. Just tell us what you’re looking for, and we’ll make it happen.

Do you offer airport pick-up or drop-off?

Yes — while it’s not a standalone service, airport pick-up and drop-off can be added to a number of our other services for your convenience. It’s a great way to start or end your experience in Medellín smoothly and stress-free.

Are the prices listed per person or total?

The prices shown are total, not per person. Each service covers up to four people. For groups of five or more, an additional guide or security escort will be required.

FREQUENTLY ASKED QUESTIONS

YOUR MEDELLÍN EXPERIENCE STARTS HERE!